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HOME sweet FARM CSA POLICIES

~Must read and accept to become a member~

In order for you to gain the most from your Home Sweet Farm CSA experience, please read the following document carefully as it outlines the policies of our CSA membership agreement.

CSA is an exciting alternative to grocery stores. By supporting the farm directly you eliminate the middle man and reduce packaging, and in exchange, receive nutritious, locally grown righteous foods. We do all we can to assure a full and wonderful harvest, but certain things are beyond our control and yields may not always be as bountiful as we planned for.

Home Sweet Farm cannot guarantee the delivery of specific crops at specific times in specific quantities. We leverage over 15 years of experience in the production of organic vegetables to do the best we can do.

  • As a CSA member, I understand it is my responsibility to pick up my weekly share of food from my chosen pickup location during the designated time frame. Late or missed pick-ups are not eligible for credits.
    • Make sure you sign in to indicate that you have picked up your share.  Don't take a share if your name is not on the pick up sheet.   If you think there has been a mistake, please call the farm. 
    • Holiday Changes:   CSA Updates will have information regarding any schedule changes to our normal delivery due to holidays. 
  • If I cannot pick up my weekly share, I understand that it is my responsibility to choose one of these options:
    • Make arrangements to have someone pick up my share and check off my name on the sign-in sheet.
    • Notify the farm and host that I would like to donate my share.
  • As a CSA member, I understand that if I do not pick up my share within the distribution time frame, it will be donated to an interested party or facility, designated by pickup location host or the farm.
  • Payments: Home Sweet Farm CSA uses a web-based software program called Farmigo. With it, CSA members have online access to their own accounts. You may pay by electronic check or by check mailed to 7800 FM 2502, Brenham, TX 77833.
  • As a CSA member, I agree to pay my account in a timely manner and keep my membership account information up to date.
    • Suspension of service:  Your share will not be delivered if you do not have money in your account to cover the price of the share, unless you have made arrangements with the farm.  If we don't receive a timely payment from you, you will receive an email letting you know that your service has been suspended.  If you make a payment after this time, you need to wait for email notification of your next delivery.   Restarting your delivery often takes seven days, as the lists are made in advance, so don't expect a share that week unless you get an email saying it will be there.  If my balance becomes negative I agree to pay the farm in full as soon as I am able.
  • Cancellation:  Home Sweet Farm CSA subscriptions are seasonal and paid for in advance.  I understand that Home Sweet Farm does not offer refunds; however, I am aware that I can transfer my membership to anyone who agrees to the CSA farm policy.  It is my responsibility to notify Home Sweet Farm of any membership transfers.  If I am moving, I will notify the farm as soon as possible in order to work out a reasonable solution.
  • Home Sweet Farm CSA communicates with its members mainly through email updates that include share contents, recipes and/or tips for processing and handling of certain food items, farm updates, policy changes, and the like. Home Sweet Farm CSA does not sell or rent our email list.
  • As a CSA member, I understand that it is my responsibility to open and read the emails (including payment notices) so that I stay informed. If my email address or any other contact information changes, I will contact info@homesweetfarm.com or 979-251-9922.

We urge you to read through the FAQ page to help answer common questions about our CSA.

 

7800 FM 2502   Brenham, TX 77833     979.251.9922    email us here